Association between Individual Factors and Occupational Stress amongOperational Workers at PT Terminal Petikemas MNO

Abstract

Interpersonal relationships in the workplace can often develop into competition, which may impose psychological burdens on employees. In addition, work-related factors can also contribute to employees’ psychological strain. Performance targets that must be achieved, strict deadlines, and high expectations from supervisors or colleagues are common triggers of work-related stress. The purpose of this study was to identify individual factors and job-related factors among operational workers at PT Terminal Petikemas MNO and to analyze the relationship between individual factors and job- related factors with work stress among these workers. This study employed a descriptive-analytic design with a cross- sectional approach. The population consisted of 281 employees, with 74 respondents selected as samples using the Slovin formula. The sampling technique used was simple random sampling. Data were collected through a work stress questionnaire and workload assessment using the NASA- TLX questionnaire. Bivariate analysis was conducted using the Spearman correlation test to examine the relationships between variables. The results showed that 5 respondents experienced mild stress, 3 respondents experienced moderate stress, and 66 respondents experienced severe stress. The bivariate analysis using the Spearman test indicated a significant relationship between individual factors, such as age and level of education, and work stress. Therefore, it is recommended that the company reduce workload, provide training programs, and organize activities such as employee outings at least once a year.